Shipping Policy

Shipping Policy

Thank you for choosing our store! To ensure a better experience with us, we highly recommend checking your email and phone number so you can get an update on your parcel status.

We have outlined our shipping policy:

    1. Processing Time:

      • Typically, it takes 1-3 business days to process your order.
      • In rare cases where we may experience delays in processing, we will notify you promptly.

    1. Estimated Shipping Times:

      • Upon entering your address during checkout, you will be able to view the estimated shipping time for your order.
      • Generally, orders arrive within 5–10 days using express shipping.
      • If there is an unexpected delay from the courier service, you will be notified by email.
      • Once the parcel has been collected by the courier, you should receive an email with its tracking number to monitor your parcel status on a daily basis.

  1. Customs and Import Taxes:

    • We do not collect any tax in our store.
    • Buyers are responsible for any customs and import taxes that may apply to their products based on their country's regulations.
    • Please note that we are not responsible for any delays caused by customs inspections or procedures.

We strive to ensure a smooth and reliable shipping experience for all our customers.

If you have any further questions or require additional information, please do not hesitate to contact us. info@ctcjewelry.com